If you have a complaint with your 2018-2020 Chevrolet Cruze you may be entitled to compensation. While the Chevy Cruze is a great family car, customers have raised concerns about this model in relation to both the engine and transmission.
While it is normal for some cars to have minor problems there are some complaints that cannot be resolved by your mechanic or car dealer. Below are several complaints that have been reported by customers of the 2018-2020 Chevy Cruze who suspect that they have bought a lemon car.
Details of Complaints with the 2018-2020 Chevy Cruze
Car Shakes at Idle
Slight vibrations or shaking can be expected when traveling over bumpy roads, but if the shaking is excessive there may be cause for alarm. GM has acknowledged that some customers may experience vibration problems with the 2018-2020 Chevy Cruze while driving and there are also reports of the car shaking or vibrating at idle. This issue is likely due to the engine misfiring, which should be something that is taken seriously by your dealership. It should be noted that this complaint may also be present in other releases of the Chevrolet Cruze, as reported by many drivers.
Smoke From The Engine
If you see smoke coming from the engine then it is a sign that your car is in critical condition. Drivers of the Chevy Cruze have reported issues with both the engine and the exhaust smoking profusely. Some smoke in cold weather is normal but this model of the car looks to have issues with the air-to-fuel ratio due to a bad fuel pressure regulator.
Drivers have noted that this car shakes or vibrates on idle, particularly when the A/C is on. It is likely that this issue is down to a dirty throttle bottle or a damaged air control valve. If your mechanic or dealer cannot resolve this fault through a clean and flush then there may be an underlying issue that you need to pursue through the lemon law.
The NHTSA has issued recalls for the 2018-2020 Chevy Cruze which include:
- A fuel leak in rollover after a crash
- Incorrect welding
Expert Legal Advice from California Lemon Law Center
If you purchased your 2018-2020 Chevy Cruze in the state of California and you believe it to be a lemon, expert advice is at hand. Contact California Lemon Law Center today and we can explain and walk you through the lemon law process.